Next to Microsoft Office Automatic Scan, move the On/Off switch to the right to the Off position. For Norton 360: Under Detailed Settings, click Antivirus, and then click the Scans and Risks tab.For Norton 2012 products: On the Computer tab, click Computer Scans.Do one of the following depending on which version of the Norton product you are using. Start your Norton product, and click Settings. By default, this option is set to off in your Norton product. The second method you could try is to turn off the Microsoft Office Automatic Scan. Close all the open windows and have another try to open your Word. Note: If rename doesn't work out, you can delete the Normal.dotm file. Now open the Templates folder, find the Normal.dotm file, rename it as Normal.dog. Then open the Roaming file, open the Microsoft folder. Go to local disk (C:) on your computer, in the view tab check the Hidden items. The operating process is a little complicated, but don't worry, follow the step-by-step guide below, you can solve the problem by yourself. This method is to change the file extension of the Normal template that causes the problem. We’ve listed all the possible solutions below, you can choose the one that suits you the best. To solve the command that cannot be performed because a dialog box is open, you have three choices. You have a Word template in your Startup folder that contains an Autoexec macro that opens a dialog box.The Officeav.dll file is the Norton AntiVirus Office plug-in. The Officeav.dll file is corrupted or outdated.A recent McAfee security software Windows update inadvertently causes older versions of Microsoft Word to display the error message.The reasons why you see this is error message is as follow: When you open an old version of Microsoft Word document, such as Microsoft Office Word 2003 or 2007, on a Windows 10 PC running McAfee security software, you will have the same problem as the user above. Click OK, and then close open dialog boxes to continue. How do I fix this problem? It never did that before.' 'Every time now that I open a Word document, I get a box that comes up and says 'The command cannot be performed because a dialog box is open.

Windows 7 dialog box for windows 10